Online Course Comments

Most Questions Can Be Answered Through Our FAQs Page.

If You Were Not Automatically Awarded a Certificate:

Some states will not allow us to award a certificate of completion to some students because of state regulations. Be sure to read the full course description to see if your state approves our course. In some states that require only younger boaters to take a course, boaters older than the mandated age may be awarded a generic boating safety certificate that will suffice for insurance discounts and many prerequisites to more advanced boating courses.

Send Us Your Comments

To better assist you, please provide information such as:

  • The state course you are taking
  • The lesson and page where you encountered the error or had problems
  • The quiz or test question where you found an error or problem

  • NOTE - WRONG STATE LOADED & OTHER ERRORS: Many of the errors our users report are directly related to corporate networking policies and firewall settings. If you are experiencing errors while attempting to access our courses from within your employer's network or from a company-issued computer/device, please try using a personal device on a non-restricted network before submitting a support request.

Please be advised our hours are: Monday - Friday 9:00 am to 5:00 pm EST

Contact Information

For the fastest support with your online courses, login to your account and submit a ticket through the Help Center at If you can't login, email

You Can Also Call Us

Monday - Friday 9:00 am to 5:00 pm EST at 1-800-245-2628

For more information on using the course visit our Technical Support page.